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Learn how to trade your Moments
Marketplace Processing Fee
There is a 5% processing fee for each Moment sold. For example, if a Moment was sold for $10, the processing fee will be $0.50 and the seller will receive $9.50 in Anique Credits. If a Moment is taken off the Marketplace before it is sold, no fee will be charged.
Viewing your Purchase History
You can check your purchase history in the Marketplace at any time by going to the Activity tab. You will also receive an email confirmation every time a transaction is completed.
Issues with Purchasing Moments on the Marketplace
If you are having an issue with a purchase and your transaction fails, funds will not be taken out of your credit card or Wallet Balance. If the charge goes through to your credit card, this charge will show up on your bank statement as "pending" or "pending approval." Depending on your bank / credit card company, these charges should be reversed in approximately 2 to 3 business days. In the case of Wallets, the charge may momentarily appear on your statement, but it will be canceled shortly.
I just purchased a Moment, but I don't see it in my Collection.
It takes a bit of time for the Moment you purchased from the Marketplace to show up in your Collection page. It'll take longer especially when the site is under heavy traffic or during maintenance. You can confirm whether or not the Marketplace transaction was completely successfully by checking the purchase history in the Activity tab. You can also check your email. If your transaction was successful, you will receive an order confirmation email with an Order # to confirm that the purchase has